FAQ

Welcome to I’m Go Leor — where style meets confidence. Below you’ll find answers to our most common questions about orders, shipping, and returns.

🛍️ When will a specific item be restocked?

We receive many requests for restocks, but we often don’t have restock dates until items actually arrive — and some styles may not return once sold out. We love keeping new pieces flowing in, so restocks are limited.

Want to be the first to know? 

Visit the sold-out product and click “Email Me When Available” to be notified if it returns. 

💌 How can I contact I’m Go Leor?

We’re happy to help! Our team is available Monday–Friday, 10 AM–3 PM EST** via phone, chat on our site, or email.

We respond to all emails within 24 hours (excluding weekends). Messages received on weekends will be answered the next business day.

Contact Info:

📧 info.imgoleor@gmail.com

🔁 What is your return policy?

We offer store credit for items returned within 30 days of delivery.

Refunds are not available, and customers are responsible for return shipping costs.

Learn more: [Return Policy](http://www.imgoleor.com/pages/return-policy)

💔 I received a damaged item — what should I do?

We’re so sorry that happened! Please contact us within 24 hours of receiving your order at info.imgoleor@gmail.com so our team can assist you immediately.

Please do not return a damaged item without contacting us first — we’ll guide you through the process and make it right.

📦 How do I send an item back for store credit?

To return merchandise, please email us for the correct return address.

Customers are responsible for all return shipping costs.

We accept returns through USPS, UPS, DHL, or FedEx.

Please note: we cannot accept in-person drop-offs.

📏 I need help with sizing — do you have a size chart?

Yes! Our Size Chart can be found here:

[View Size Chart](http://www.imgoleor.com/pages/size-chart)

Models typically wear a Small unless stated otherwise. If an item runs small or large, it will be noted in the product description.

💳 Why am I being charged sales tax on my order?

Many U.S. states now require online retailers to collect sales tax, even if we don’t have a physical store there. I’m Go Leor complies with all applicable state tax laws.

🚚 How long does shipping take?

We offer several fast and reliable shipping options:

U.S. Shipping Options

- USPS Priority: 2–3 business days (estimated)

- USPS Ground Advantage: 2–5 business days (estimated)

- USPS Express: 1–2 business days (guaranteed for orders before 12:30 PM EST)

- UPS Ground: 1–5 business days (estimated)

- UPS Next Day Air: 1 business day (guaranteed for orders before 12:30 PM EST)

International Shipping

- USPS International: 10–15 business days (estimated)

- DHL Worldwide Express: 1–3 business days (estimated)

Note: Delivery times may be affected by weather or carrier delays.

💫 About I’m Go Leor

I’m Go Leor* is more than a boutique — it’s a movement for women who walk with confidence, power, and grace. Every piece is designed to make you feel bold, beautiful, and unapologetically you.

Would you like me to:

1. Add a “Care & Fabric Guide” section (e.g., how to wash, materials, etc.), or

2. Include a “Style & Fit” section (e.g., tips on choosing your perfect look)?